Frequently Asked Questions

Onfire Health is a membership that makes out-of-pocket longevity and wellness care more affordable. As an Onfire member, you get access to care bundles — programs, packages, and protocols — from our network of partner clinics, and you pay for them through a monthly membership subscription over up to 12 months instead of one large upfront cost. Onfire purchases the approved bundle from your clinic on your behalf and handles the rest. It's a membership, not a loan: no interest, no APR, and no hard credit pull.

With an Ember membership, you get access to the care packages and concierge programs offered by clinics that accept Onfire Health. If your clinic doesn't accept Onfire Health yet, reach out at partners@onfirehealth.com and we'll contact them on your behalf. Pharmaceutical products and certain regulated items aren't eligible. Expanded access — including standalone lab testing, devices, and retail health products — is planned for future Onfire membership tiers.

No. Onfire Health is not an insurance company, a lender, a money transmitter, or a buy-now-pay-later (BNPL) product. It's a membership: members subscribe to Onfire and get access to care bundles from our partner clinics. Onfire purchases approved bundles from those clinics on a member's behalf — Onfire is the buyer of the bundle, not a transmitter of money between a member and a clinic. There's no loan, no line of credit, no APR, and no deferred interest.

Onfire collects your monthly membership payments on a recurring schedule, set at checkout. Our primary method is ACH bank withdrawal; credit card is also accepted, subject to an additional processing fee. Your schedule and amounts are confirmed at checkout before you commit — no surprise charges.